Information we collect
We may collect contact details, order information, delivery information, payment status, compliance correspondence and technical site usage data.
How information is used
- To respond to enquiries and support requests.
- To process orders and arrange dispatch.
- To provide COAs, invoices and product documentation.
- To meet legal, tax, fraud-prevention and research-chemical compliance duties.
Retention and disclosure
Records are retained for as long as needed for operational, legal and compliance purposes. Information may be shared with service providers such as payment, fulfilment, hosting or professional advisers where required.
Your choices
Contact us to request access, correction or deletion where applicable. Some records may need to be retained for legal or compliance reasons.